Siirry pääsisältöön

E-resources Help: SFS Online

SFS Online

SFS Online

PDFs can't be opened on browser. Open the file in Adobe Acrobat Reader (instructions on Adobe web pages).

Use either Firefox or Edge browser.

Mobile use

Mobile use is not supported by the service.

Solving technical issues

Encrypted file and/or error message "There was an error contacting server or the server’s response could not be decoded. Please check your internet connection. If this error persists please contact the publisher and present the text of this message."

Connection to the server confirming read access within the specified time failed. That announcement is only temporary and should resolve by the next day.
 

PDF file does not open

Try these solutions:

  • Try another browser
  • Update the browser
  • Clear browser cache/history
  • Open Adobe Acrobat or Adobe Reader > File > Open the PDF from your downloads
  • Change your default PDF reader: find any PDF file from your computer > right-click on the thumbnail of the PDF file > Open with > Choose another app > select Adobe Acrobat or Adobe Reader > check the box Always use this app to open .pdf files > OK
  • Reset browser settings to default
    • Chrome: three dots icon > Settings > Reset settings
    • Firefox: three horizontal lines icon > Help > More troubleshooting information > Refresh Firefox > Refresh Firefox > Finish
    • Edge: three dots icon > Settings > Reset settings

Accessibility of e-resources

The guide to Accessibility of e-resources provides information on e-accessibility features, e.g. listening to e-books and e-articles.

User rights of e-resources

Turku UAS students and staff have a right to use electronic resources acquired by Turku UAS in studying, teaching, and research. Students and staff have a responsibility to follow the user rights. User rights define the terms and conditions for printing, saving, presenting, and distributing e-resources. User rights for an individual resource can be found under the § button in the User rights of individual e-resources list below.

Usage rights of the guide

   This resource has been licensed with a Creative Commons Attribution 4.0 International license. It does not apply to photos or videos unless otherwise stated.